ONLINE SHOP SEBAGAI ALTERNATIF BERBELANJA MASYARAKAT KOTA MANADO Olii HOLISTIK, Journal of Social and Culture

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  • The problem is especially evident with cross-border purchases, where the cost indicated at the final checkout screen may not include additional fees that must be paid upon delivery such as duties and brokerage.
  • Some require both the purchaser’s billing and shipping address to be in the same country as the online shop’s base of operation.
  • Also, hackers might break into a merchant’s web site and steal names, addresses and credit card numbers, although the Payment Card Industry Data Security Standard is intended to minimize the impact of such breaches.

When an online store is set up to enable businesses to buy from another businesses, the process is called business-to-business online shopping. A typical online store enables the customer to browse the firm’s range of products and services, view photos or images of the products, along with information about the product specifications, features and prices. Online shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser or a mobile app. As of 2020, customers can shop online using a range of different computers and devices, including desktop computers, laptops, tablet computers and smartphones. Given the lack of ability to inspect merchandise before purchase, consumers are at higher risk of fraud than face-to-face transactions.

Denial of service attacks are a minor risk for merchants, as are server and network outages. Designers of online shops are concerned with the effects of information load. Information load is a product of the spatial and temporal arrangements of stimuli in the web store. Two major dimensions of information load are complexity and novelty.

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In an online shopping environment, interactive decision may have an influence on aid customer decision making. Each customer is becoming more interactive, and though online reviews customers can influence other potential buyers’ behaviors. In addition, not only those reviews, people more rely on other people’s post information about product commends on social media. There will shows common problems in the past and some solutions or comments of the merchants will be attached for customer reference. An online shop evokes the physical analogy of buying products or services at a regular “bricks-and-mortar” retailer or shopping center; the process is called business-to-consumer online shopping.

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One of the earliest forms of trade conducted online was IBM’s online transaction processing developed in the 1960s, which allowed the processing of financial transactions in real-time. The computerized ticket reservation system developed for American Airlines called Semi-Automatic Business Research Environment was one of its applications. PRICE is approximate, requires that all terms of the offer have been met, and may vary if additional discounts are applied to the purchase transaction and/or if more items are added to your cart. You can store addresses, easily keep track of your orders and save items in your cart for later. Visit our online shop for gifts, jewellery, BHF-branded clothing, ornaments and much more.

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Ensuring that the retailer has an acceptable privacy policy posted. For example, note if the retailer does not explicitly state that it will not share private information with others without consent. These concerns majorly affect the decisions of almost two thirds of the consumers.